Thank you for all your help in making my house sale go so smoothly.
Thank you for all your help in making my house sale go so smoothly.
"From start to finish of the selling of our house all the staff at UPS couldn't have been more helpful and kept us informed every step of the way. We primarily corresponded with Lynzi who was very professional and really took the time to get to know us, which made the process very personal. Everyone says selling or buying a house is one of the most stressful things you can do, but UPS made everything so smooth we didn't have that experience. Thank- you to everyone that helped us."
Just a little note to thank you for your help in selling our property. We found the service to be both pleasant and most efficient and you kept us up to date at all times. Best regards and thank you.
I just want to say a massive thank you to Sarah for all your hard work. You were always on top of things and kept us informed throughout the process, without your help and support I think it would have been a lot more stressful than it already was. Again thank you.
Sarah and the UPS team provided an excellent service from valuation through to completion, giving great advice and guidance above and beyond. Forget online estate agents - I would highly recommend them to support you through what would otherwise be a stressful experience
I just want to thank you for all your support during the selling of my house. Your professionalism is second to none. I feel that you all went above and beyond!! It was probably not one of the easiest sales but you were always at the end of the phone to answer my questions. Thank you to each of you for all your kindness. Rosie.
We recently sold our house & purchased our new home through UPS. Our house was marketed really well & we were pleased to get ‘sale agreed’ within 2 ½ weeks of going on the market. Lynzi in the Glengormley branch was fantastic at keeping us updated throughout the whole process & was always very quick to respond to any queries or questions we had. We have found the whole team at UPS to be very professional and dedicated to the sale of our home & I would recommend them to anyone who is buying or selling their home.
We were delighted with the highly professional service of the UPS team in Glengormley.
They sold are house the week it went on the market and made the whole process simple and straightforward.
Thanks Gareth for selling the house in record time. Light up the BBQ and have a drink on us.
I just wanted to drop you an email to thank you and everyone else at UPS for all your help with selling my home.
I was very impressed by the service I received from UPS and was very happy with the way my house was marketed. Everyone that I dealt with in the team was professional, friendly and helpful. I was kept very well updated throughout the whole process and all my queries were answered in an extremely timely manner-so thank you to everyone-especially yourself Therese and also Andrew- for helping reduce the stress of a very challenging time.
I would not hesitate to recommend UPS Forestside to my family and friends.
Thank you so much to the UPS, Glengormley team!! A cheerful, friendly, enthusiastic and professional team who were on hand to assist me every step of the way. My house sale was not without issues and stress, but throughout the process the fabulous Lynzi kept me updated and provided fantastic advice, really going above and beyond on so many occasions. I really, really appreciate it.
Thank you again to you all for your hard work and patience.
We recently sold a property with Andrew and his team at UPS Forestside. I can highly recommend the first class service provided from the initial valuation right through to completion. UPS were extremely proactive throughout the process, highlighting the property on every platform, generating large numbers of viewings and updating us with the progress of what turned out to be a very swift transaction. I would happily avail of their services again and have recommended them to another family member who is also selling their house. Thanks again Andrew.
“We have just completed sale of our family home with UPS Glengormley Branch. We would like to take this opportunity to thank the team here for making it such a smooth experience. From the outset UPS was very professional and continued this throughout the process. The team are very attentive, always available and in continual contact. Brochure, photograpghs and online representation were great! With an immediate and steady flow of viewers we were sold within 2 weeks. I would highly recommend UPS based on our very positive experience.”
We recently asked UPS in Ballymena to look after the sale of our house for us. From day one, I knew we were in good hands. Gareth was always polite and efficient and willing to help however he could. What was also important to us was how we were kept informed throughout the process. This was made easy as the team of three, Gareth, Paula and Lynn were all kept up to speed on the progress of our sale and if at any stage they were not sure about something they always checked it out and followed up with us. We were always called back when we were told we would be which is important and from receipt of offer the sale went through in exactly eight weeks! We have been very pleased with the service we received from UPS and would certainly recommend them to anyone moving.
Many thanks for making the job of moving house so much easier.
I Just wanted to say a big thank you to everyone at UPS Forestside for helping me sell my Mums house. Especially Andrew, Denise & Lesley, You gave me such great advice on everything to do.
All my thanks
To all the staff in UPS Forestside,
Many thanks to you all 1stly for the selling of my house 3 years ago and now for the ease of purchase for my new apartment. Kind regards Ann Armstrong
Just a little note to say a very sincere thank you to you all for the guidance and support we received from you on the sale of our property. It was greatly appreciated by both of us.
After very many years of not having been involved in the property market, over the last 6 months we had to engage the services of an estate agent to buy; sell; and consider renting 3 separate properties. In each case we received exceptional information, advice, customer service and, most importantly, outcomes through Ulster Property Services. Our key contact was Peter Tughan at the Ballyhackamore branch, whose professionalism, experience, customer liaison and strategic advice was first class, including through some potentially awkward moments. It could not have been bettered. We would highly recommend not looking past UPS estate agency for value, experience and outcomes
Just a note to say thank you to the employees of UPS for the professional service we have received in letting a home in Ballynahinch.
From start to finish we have received quick responses to our queries, our viewing was arranged at a time which suited us around our busy work schedules and we have had the ability to do everything electronically without a single visit to the branch.
Absolutely excellent service!
To Gareth, Paula and team at UPS Ballymena.
Thank you for your patience in getting our home on the market and a big thanks for finding a lovely lady and her family and making our bungalow their home. Thanks again Joan & Billy.
A great service from start to finish from the team at Forestside. Andrew, Denise and Lezley were a great help getting us through a really stressful time. We were always kept updated and they were always happy to help. Couldn't find fault with anything!
To Paula and Gareth,
I cannot put into word how grateful and thankful we both are for all your help.
You made moving house (and selling 2 houses) so easy! Thanks so much for all the phone calls and help given! I’m quite sure you won’t hear from us for a while.
Love Grace and Neville
Just wanted to say a huge thank you to you and the rest of the team for all your help and support with the move. I really appreciated the effort you went to and it was reassuring to know that there was someone dependable I could call on when I needed support!
I now know who to call for my next move – it might be a while though!
To Paula and the team in UPS
Thank you so much for all your help in the sale of the house. Your professionalism and attention to detail made selling our parents home so much easier. Thanks for keeping us up to date and well informed throughout the process. You took all the hard work out of the sale.
Nicola and Anna-Marie
Just a few comments on our recent experience of selling our house in Gracehill.
We would like to say how grateful we were for the professional and pleasant manner in which you and your team (Paula, Deborah and Lynn) handled this very stressful time for us. At the original valuation I decided to go with another agent but Irene was very keen to go with you. We had a sale fall through and as we did not feel that we were kept adequately informed we decided to change agents to yourselves. We immediately found that the whole tone of the relationship changed. It felt very personal but very professional and we were kept fully informed of any developments and feedback without having to chase this (unlike our previous experience). The photographs and presentation of our property showed it in its best light.
We had an almost immediate response and this turned out to be the eventual buyer of our property. At this stage we were exceptionally impressed with the way in which you and your team followed up with the buyer, his solicitor and our solicitor the ensure what was the smoothest of outcomes.
Thank you again for all you and your team did.
Dennis & Irene Whitbread
UPS were recommended to me by someone I trust. It was an inspired choice. Everyone on the team was thoroughly professional and helpful. They went out of their way to facilitate sales. They kept me fully informed of ALL developments. At no stage did I have to chase for information. They sold 3 properties to 3 separate buyers for us, simultaneously, and took it in their stride. Most importantly: with previous sales through other agents, I usually felt that the agent was trying harder to get the best deal for the buyer, even though I was paying the agent’s fee!!!!! I always felt UPS were in my corner..... a great team who give a very effective service at a very competitive price. I’ve no hesitation in recommending them.
Herbie Farrell. Belfast Partnership.
“UPS were recommended to me by someone I trust. It was an inspired choice. Everyone on the team was thoroughly professional and helpful. They went out of their way to facilitate sales. They kept me fully informed of ALL developments. At no stage did I have to chase for information. They sold 3 properties to 3 separate buyers for us, simultaneously, and took it in their stride. Most importantly: with previous sales through other agents, I usually felt that the agent was trying harder to get the best deal for the buyer, even though I was paying the agent’s fee!!!!! I always felt UPS were in my corner..... a great team who give a very effective service at a very competitive price. I’ve no hesitation in recommending them.
Herbie Farrell. Belfast Partnership.
“UPS were recommended to me by someone I trust. It was an inspired choice. Everyone on the team was thoroughly professional and helpful. They went out of their way to facilitate sales. They kept me fully informed of ALL developments. At no stage did I have to chase for information. They sold 3 properties to 3 separate buyers for us, simultaneously, and took it in their stride. Most importantly: with previous sales through other agents, I usually felt that the agent was trying harder to get the best deal for the buyer, even though I was paying the agent’s fee!!!!! I always felt UPS were in my corner..... a great team who give a very effective service at a very competitive price. I’ve no hesitation in recommending them.
Herbie Farrell. Belfast Partnership.
"Keith Larmour and the amazing team in the Glengormley branch of UPS, sold my house within two weeks of it going online. I must say, I was pleasantly surprised at their professionalism and I would use UPS again, if I ever have to sell a my property. I felt from my first encounter, that I was in capable hands, from the "going online" to keeping me informed with the process to the final sale. Thank you all, from a very happy customer, Gillian Scott
Dear Keith, Thank you to you and your team for all the help and assistance in providing a very quick and trouble free sale of our property.
My fellow executors and I were very impressed with the attitude and professionalism continually shown and this, together with a friendly and competent manner made our job as executors very easy. Happy New Year to all at UPS.
Regards Peter Slevin.
Buying and selling property in the run up to Christmas was extremely stressful however well worth it thanks to the team at UPS! I had my apartment on the market with another agent in the Glengormley area for several months with very limited interest from potential buyers and as a result this decreased my confidence in the housing market and I stopped looking for new properties. I thought I would never move it seemed so difficult to find a buyer. My aunt had recommended that I try UPS and when I did I never looked back! Little did I know when I got UPS on board I would sell, buy and complete the whole transaction in 4 months!!!The photographs produced by Keith for the advertising/marketing where outstanding and the dedicated team at UPS had sold the property in just 2 weeks and for the FULL asking price which meant I was able to start placing subject to sale offers on properties I liked. The service provided during the transaction of both my sale and purchase by UPS was simply second to none, I am on first name terms with everyone at the office and spoke to each of them on multiple occasions with continuous updates provided putting me at ease consistently throughout the process. The team are friendly, approachable, down to earth and extremely helpful and possess a ‘can do attitude’ towards anything that comes their way – nothing is ever too much trouble and if they say they will have something done you can guarantee it will be done. Communication for updates and news was never an issue even during working hours they communicated with me via e mail, work phone and on occasion via their own mobile it could have been 8am or 6pm if they needed to contact me and couldn’t get me they would make it their business to get in contact one way or another. I cannot recommend UPS enough if you are thinking of buying, selling, renting or seeking independent mortgage advice – you will not be disappointed!!
UPS acted to sell our residential property:
They exceeded our expectations in all respects.
The property was presented positively, in initial discussion, in photos, in print and throughout the sale.
The predicted pricing range was accurate and the UPS were adept at liaising between the prospective buyers and the seller at each stage.
UPS were quick 'off the mark' and maintained the momentum through 'Sale Agreed' and on to 'completion'.
UPS had the keys to the property and were excellent as 'agents'. Although some 'up and downs' are to be expected in the sale or purchase of a property, UPS ensured a comparatively 'hassle-free' procedure for us.
A strong feature was that UPS 'kept in touch'!
The manager is supported by most competent staff, who informed us, at least weekly, at times daily, and if necessary even more often, with information on proceedings and decision making.
We had absolute confidence in UPS and this was justified.
To all at UPS Forestside
Thankyou all for the fantastic service you provided during the recent sale of my apartment. You are a fantastic team, and I would like to thank you all for providing such an efficient professional service throughout the whole process, i could not recommend you highly enough!
Best wishes to you all for 2018
Rachel, Paddy and Lara,
A huge thank you for the fabulous job on selling the apartment, well done.
Bronagh and Michael
A great big belated thank you for all your hard work, patience and good humour throughout the sale. You and your team were absolutely fantastic throughout the whole adventure from start to finish and I am immensly gratefull for your responsive and professional approach.
I couldnt reccomend UPS highly enough and all the best for the future.
Paddy, Lara and Rachel,
It was a long and stressful journey but at least we got there in the end. Thank you for all your hard work.
Many thanks to you and the team for a great service during a diffcult time.
The Robb family
Lara just a wee thank you for all your help with 137. You can share the chocs and take the flowers home, thanks for everything. Tommy and family.
Dear Paddy and Lara,
Thank you so much for all your help in our purchase and move. You were both so helpful a d supportive, we greatly apprecite it. We love our new home.
Very best wished Micahel and Joy
I just dropped in there to thank you and Lara for selling Rathcool Street for us.
I said to Lara that we would without question recommend UPS to friends and family. We picked you because we thought you were the best agents on the road and you didn't disappoint. You guided us through the whole process and I think your professional judgment made all the difference in securing the best price and seeing things through to completion. Lara was v patient with us!
We're only sorry that we didn't end up buying through you.
All the best and thanks again,
Thanks for the phone call earlier, very happy to have completed. thank you for all your help during the whole sale process it was exceptional , you kept us well informed and answered my many questions. you also went above and beyond with helping us get furniture removed. the whole sale process could not have went any smoother , i would definitely use your company again and would highly recommend to any one wanting to sale a property. once again thanks for all your help.
'The service from Keith & the rest of the team was excellent from start to finish. The house was put on the website on the Thursday, had three viewers by the weekend and was sale agreed the following Wednesday.
Special mention must go to Clarke who kept me fully up to date throughout the process and was a pleasure to deal with.
Thanks again to all concerned.'
I would like to say that I really appreciate the service I have received from you guys. From the day I came into your office I have received only courteous, professional and warm service.Thanks a million. Lynda
To all the staff in UPS, especially Denise, Lezley and Andrew.
Thank-you for handling my sale and purchase, we love our new home.
From Mairead Allison & family
To Conor, Hollie, Denise, Therese and all the team at UPS Foretside,
So so glad the we appointed you as agents to sell our house. From start to finish, you have done a brilliant job, on the ball and professional & diligent. Rest assured that i've already been recommending your services, Kind regards, The Lonergans
To Conor, Therese, Eileen & the rest of the UPS Forestside team.
I Thought an estate agents job was done once an offer was accepted-how wrong was I!
You are truly a full service property company and i can not thank you enough for everything you did to ensure we could purchase our forever home!
I will be recommending you to everyone i meet!!
Emma, Neil & Olivia (Formely 33 Bracken Hill Close!)
Just want to say a massive 'Thank You' to all the staff at UPS, Glengormley.
A special mention to 'Lynzi' who kept us informed on a regular basis and was so lovely to work with. She managed to make the whole process as stress free as possible.
Thanks to a Fantastic Team of people x
Paul and Paula Redfern x
We had our house on with another local estate agent with no success. Keith was like a breath of fresh air for us - he knew our area so well and stated that he had sold 3 houses in our development in the length of time that ours had been on the market. He had every confidence that along with his team he would sell our house.
Less than 2 weeks later our house was sold!!! Sarah in the team then took over. She was amazing at pushing the moving process along - making phone calls, advising us and keeping us updated every step of the way. She truly was a guiding light for us and helped keep us assured on everything as our move progressed.
We honestly couldn’t recommend UPS highly enough - their dedication, professionalism and dedication shines through in everything that they do.
We will be sure to make family and friends aware of the excellence that everyone at UPS has to offer!
A massive thank you to UPS for everything that they have done,
Cheryl and Barry
I recently sold a rental property with UPS in Glengormely,
I had contacted both UPS and another large local agent about the sale.
After meeting both I choose to go with UPS because after talking to
Keith from UPS I realised they had a better understanding of the area, the type of house, current prices and market to aim at.
Keith also took time to guide my tenant though how to conduct a viewing.
Lynzi then took over handling viewings, she arranged viewings directly with my tenant
Which saved me a lot of time and effort as I do not live in the area,
She also kept me informed about offers as they came in,
the house sold very quickly and over the asking price.
I am very happy with the service UPS provided, they run a very organised, knowledgeable and professional operation,
I can happily recommend them to anyone and would use them again.
I recently sold my house with UPS Glengormley branch and can't recommend them enough. Keith gave me a fair valuation that accurately reflected the current market value in the area. The photos were of a good standard and my advert looked very good.
Lynzi dealt with the sale of the house after that and was a pleasure to deal with. She was very prompt arranging viewings and kept me well informed every step of the way throughout the sale.
The staff in Glengormley branch are a credit to the company and provide a friendly and efficient service.
UPS were helpful and reliable throughout the house sale process, which can often be a difficult and stressful time.
They were always available to deal with questions and were very professional. I'd highly recommend them.
UPS made the whole moving experience hassle free. If we hadn't had viewers for a week or two, they made sure they were pro-active in the marketing of the property in order to attract new interest. They kept in contact regularly, we were never left wondering what was happening. Only positive things to say about UPS and we would never use anyone else!
Just a quick note to you and your staff after the dust has settled
Thank you from us to you and your staff for a seamless house move.
The one thing that impressed us was although you are all individuals you work tirelessly as a TEAM !!
From taking the photos to that final call that said "come and get the keys to your new home"
Your Team were professional, friendly, helpful, full of advice and suggestions, communication was amazing.
I am not knocking other Agents but in our opinion your Company sets the industry standard in Customer care.
You took the pain out of selling and purchasing our houses and let us get on with the small things that were important to us.
Not the first time that I have used UPS and it won't be the last
Loved working with UPS on my house sale. Such a fab team, very professional. They had actually sold my house in less than a week, and had people through the door on the first day it went on sale. Couldnt recommend them enough. x
The best estate agents ever!. They have made moving house with four small kids as pleasant as it could be. I couldn't recommend them highly enough.
Had such a positive experience with UPS and Lesley and Andrew & the whole team. They were so good at communicating with us through the whole process and we would really recommend them!
I just want to thank UPS Forestside... All of you.. Andrew..Denise..Lesley.. You were all amazing and i mean that.. You were all with me through the whole process.. Even though i was Jayne the pain lol.. Whn i walked through the door it was like you were my friends.. Thank you for everything!
I popped in earlier to hand over the keys to 4 Rossmore Drive but didn’t get to speak to you.
Just wanted to thank you and the rest of the team for making the process of selling our property so easy and painless.
I now look forward with buying our new home (which is still being built!) from UPS in Ballynahinch.
Thanks again , regards Shane
I had the sad task of selling my parents property due to them passing away.
I called 4 estate agents and UPS was my first appointment for a valuation. Keith was efficient, friendly, enthusiastic and professional. All the other estate agents did not impress me.
Once the property was sold, Lynzi was also on par with Keith. I had quite a few questions over the sell and Lynzi would respond quick and reply the same day. Always helpful and did her best to arrange whatever I needed to sort out.
I would recommend UPS, and made the stress of selling the property so much easier.
Thank you Keith and Lynzi.
Having purchased my home through UPS in 2009 I was confident that I would receive the same high levels of service as a vendor as I did when I was a buyer.
Keith and the team leveraged their knowledge of the local area and customer base to secure viewers within hours of listing, resulting in sale agreed status within 3 days.
The high levels of service continued post 'sale agreed' with regular and meaningful updates from Lynzi in the office. As first time sellers, she was excellent at steering us through the process and acting as a central point of contact, expediting any issues that came up.
I would highly recommend anyone selling their home to work with UPS Glengormley.
Paul and Emma
We recently sold our home through UPS. When it came to choosing an Estate Agent we did not hesitate in approaching UPS. I am a great believer in you get what you pay for! Of course there are other Estate Agents out there who would charge you less but here is our story- From start to finish UPS staff offered us an efficient and professional service. From placing our home on the market to agreeing our sale it was 6 days! That was after 7 viewings, the first within 24 hours of being placed for sale. We would like to say a massive thank you to Keith and Lynzi who took away a lot ofour stress in moving home. We never once had to contact them, they kept us informed all the way. We have no hesitation in recommending UPS they provided us with an excellent service and we are sure they will do the same for you. Thank you UPS!
To Keith, Lynzi and staff,
A big thank you for all of your hardwork in selling 7 Park Manor. You kept us aware of what was happening. Great service and will use you again, if I have to, but this is my last move - I am getting too hold for this now.
Thanks again, Brian and Rae.
Thanks so much to Lynzi at UPS Glengormley for all your help with the sale of our property. We could not have done it without your help, patience & expertise. We would recommend your services very much indeed. Thanks again for helping us move forward to our new adventures.
I have used Ulster Property Sales now on two occasions.three years ago I bought an apartment in belfast.this year I sold the apartment and bought a house.using ups on both occasions I found the staff to be extremely professional and curtious.i was kept fully informed on all the correct procedures and timelines of both the sale and purchase of each property.
I would just like to thank all the staff at ups Glengormley and I will be recommending yourselves to anyone I know who is intending on buying or selling a property in Northern Ireland.
UPS Glengormley helped me move house several times over the years and I have always found them to be a really professional, efficient and friendly team. I have no hesitation at all in recommending their services; I wouldn't go anywhere else!
After having purchased a house with UPS I can honestly say their dedication and help was wonderful, Sarah in the Glengormley branch was fantastic, guiding me at every stage. She was on the ball with any problems that arise and I wouldn't hesitate to recommend UPS to others. Fantastic team in Glengormley, can't fault them, many many thanks.
I wish to thank you for all you help and assistance with my mothers house sale. You made everything very easy for us all. Kept us well informed, we couldn't have asked for more. I would have no hesitation in recommending UPS
I have just sold my house and would like to thank the team at Glengormley for all their efforts, we could not recommend UPS in Glengormley enough. From the minute we got them out to value our house until completion they were excellent. Keith initially and then Lynzi, I have to say Lynzi in particular left no stone unturned and went above and beyond in her efforts to secure and manage the sale of my property.
I highly recommend UPS to anyone selling or buying a property.
I have just sold my house and would like to thank the team at Glengormley for all their efforts. Specifically Lynzi. It was a complicated sale with a lot of issues that Lynzi took in her stride and sorted out efficiently, and with the minimum of stress to me. It was very reassuring to know that Lynzi was on the ball, as I have been living abroad for the last 2 years and left the sale of my property entirely in the hands of the estate agent.
I highly recommend UPS to anyone selling or buying a property.
Huge thanks to you for everything you have done to get our property on the market and under offer within about a fortnight!
You have been brilliant to work with and we wanted to thank you also for keeping in touch with the Forestside Branch to try to secure another property for us.
We look forward to working with you again and would have no hesitation at all in recommending you and the UPS team as estate agents of choice.
A million thanks for everything.
We put our house up in Jan with UPS Glengormley and Keith Larmour took some cracking photos, zipped round the house, gave us advice about finance, presentation, hospitality etc. He was brimming with encouragement and confidence. The same evening the whole package was up on the UPS website and Sarah Bates had it sold in 6 days. The interest and the bidding was frantic.
Sarah handled the bidders, the bidding the viewing with a friendly professionalism and maintained steady communication with us at all times. Both of them left us feeling confident, valued and respected.
Big thank you to UPS Glengormley, Peter and Bernadette Rooney
Just to say that we could not recommend UPS in Glengormley enough. From the minute we got them out to value our house until completion they were excellent. Keith initially and then Sarah took things under her wing and she went above and beyond for us. So thankyou guys, we will definitely tell others to check you out. We really appreciate everything you have done.
We recently used UPS Glengormley to help us sell a property and purchase another around the same period. The staff at the office went above and beyond the call of duty, including, liaising with solicitors, facilitating access for valuations, dealing with problems that manifested themselves along the way. All in all, the UPS Team at Glengormley were absolutely first class and we look forward to working with them again and again. We would also have no hesitation in recommending their services for others.
Hi Sarah I would like to thank you and your colleagues for all your help and support on selling my property. your staff provide a very high standard service and have all been very helpful and supportive, Nothing was ever a problem for you all, selling and moving home is the most stressful time in anyones life and your team had made it a lot more easier for me I still cannot believe how quickly you where able to sell my property, I highly recommend ulster property sales to anyone who is wanting to sell their property and in the future if I decide to move again I won't think twice about using your service. Once again I would like to thank you all for all your hard work.
I’ve recently left the sale of my property in Blackrock Mallusk in the hands of UPS Glengormley mainly Lynzi. I have to say Lynzi in particular left no stone unturned and went far beyond in her efforts to secure and manage the sale of my property given that I was living outside N Ireland. From start to finish a very professional service was given thank you Lynzi and the rest of the staff in the Glengormley branch of UPS.
UPS and Andrew Campbell in particular provided a truly excellent service. I had the added complication of living overseas whilst dealing with the sale process.
Andrew went over and above what I would have expected in terms of his level of commitment and I can't praise both him and the team enough. Their updates on the progress, negotiation handling through to sale completion was exceptional.
Thank you very much for your very nice letter. We were very pleased with your service and found all your staff very efficient, helpful and friendly. We would have no hesitation in using your firm again if we were selling our house in the future. Thank you for making the whole transaction so successful. Best regards, Heather and Michael Gunning.
I would like to thank you for the professional service you and Keith provided in relation to purchasing this property. You kept me informed with all the updates regularly and were always pleasant and courteous never making me feel pressurised in making an on the spot bid giving me sufficient time without dragging the sale. Even after my bid was accepted and solicitors were on the case you still kept me updated as to where we were at in relation to legalities and completion dates, something that I couldn't find out through my own solicitor. It was a pleasure to have dealt with you all there and I hope to do business with you in the future, many thanks, Noel McKillen.
We’d like to thank Keith, Lynzi, Heather & staff from the UPS Glengormley branch for the way the team handled the sale of our property.
From day one, the process was handled in a professional manor including the final sale negotiations. Communication was prompt & always to the point. We would recommend the UPS Glengormley branch to anyone thinking of buying or selling their next property. Top class service folks, thanks..
Ryan and Claire
I sold my mothers property through the Glengormley branch of UPS, and from the initial valuation photos and advice from Keith, through to completion nothing was a problem. I received regular updates from Sarah who kept me well informed as to the progress of the sale, also the property was valued to get interest in it and thus brought about an increase in the final sale price. I would have no problem recommending Ulster Property Sales, and would use them again.
I have often found when dealing with larger companies you can be forgotten about as you are only a number, however, Lynzi put so much effort into seeing the sale of my property through. I recieved regular updates, she communicated regularly with all parties in and she called me back when she said she would!!! Something that so many people fail to do these days. Great job on all fronts. Thanks guys...I highly recommend you!
Just want to say yet again thanks for your help with sorting our property.I must mention that Mandy dealt with our property sale and my endless emails and was absolutely fantastic.
The speed of her replies were unreal and she was so helpful with explaining the sale process and always getting back to me with updates. So if you could pass on my thanks to her.Have a lovely Christmas.
I recently sold a house through UPS Glengormley. The team there was very professional and everything was done in a timely fashion. Keith did the valuation and gave great advice. The photos were excellent, presenting the house perfectly. I mainly dealt with Lynzi throughout the process. She communicated with all parties quickly and efficiently and kept me informed as to what was happening.
I thoroughly recommend the UPS Glengormley Team and hope to use them again in the future.
Ulster Property Sales Glengormley sold an investment property for me recently that I had also originally purchased from them. Throughout both transactions Keith and his great team have been extremely courteous, very helpful, and very in touch with the local market, and indeed my needs and requirements. Great communication at all times. They took great pictures and marketed my property expertly and generated a lot of interest in the very short period of time that it took the property to sell. I have known Keith for many years, and have always been impressed by his drive and commitment, dealing with him since before the boom and through it until the present day. I cannot speak highly enough of their quality of customer care.
I recently sold my mother’s house through Ulster Property Sales (UPS) in Glengormley and I was delighted by the advice and service provided by Keith and his team. From the very first contact they were excellent, responsive, organising an open day and keeping me fully appraised as the sell progressed. There was good liaison between UPS, the buyer and my solicitor so as I lived some distance away, UPS acted as a focal point and I was very reassured by the whole process. I would definitely recommend UPS to handle the sale of your house, they are professional, dedicated and very attentive to your needs. Thank you Keith.
Can I take this opportunity to thank you for all your help over the last year. It’s been a pleasure dealing with you even when you were giving me bad news! I will certainly be recommending UPS to anyone who asks.
Excellent service and value. From start to finish the team at UPS were extremely professional and efficient in all areas ensuring the sale of my property within a short timeframe linking in with our home move perfectly.
Would highly recommend.
Sales Manager- Ireland
Thank you for your hard work and professionalism in selling our house. You alone, we feel, recognised the value of our home and you had a strategy which suceeded in getting us the best price for our property - especially considering the market uncertainty and the 12th fortnight.
Your cheerfulness, professionalism, good humour and regular communication were all noticed by my wife and I...
You have played a big part in helping us move into a new home which we hope will be the home our daughter grows up in and we grow old in!
Thank you so much once again
Adam, Melanie & Ellen Ewart
It had been twenty three years since I had been involved in a house sale and was therefore not up to date with current practice. However UPS were extremely helpful and answered all my questions and queries. I have to thank the staff who dealt with me, Keith, who took the photos of the house and Lyndsey, who kept me up to date with the progress of the sale. Both were friendly, courteous and professional in any dealings that I had with them. My house sale went through smoothly and I would have absolutely no hesitation in recommending UPS to any prospective clients.
Moving house can be stressful enough, but choosing the right Estate Agent to market your property & get the best deal for you can be a daunting prospect. However, I need not have worried when I chose UPS to help me sell my home. I felt assured by their Professional approach from the onset & knew that I was in safe & competent hands. Keith not only took some amazing photos, but was extremely helpful & knowledgeable in his explanation of the current property market & how he would proceed with the listing of my home. Lynzi & all the Staff in the Glengormley branch dealt with me in a polite, courteous & attentive manner throughout the whole process. I would have no hesitation in recommending the team at UPS to anyone buying or selling their home. Their excellent Customer Service is second to none.
Dear Mr Veighey,
I am writing this letter to acknowledge your hard work in faciliting the sale of our property in Cairnshill Drive, Belfast BT8 6RT in July 2016. Wy wife Isita and i also remember your help and guidance in choosing our 1st home in year 2000, which we bought through your agency. Both of us were very impressed with your professionalism and impartial advice in buying and selling our homes on two separate occasions.
I would sincerely thank you and your colleagues for coordinated work to support your clients.
With best wishes
Dr Bhaskar Sen Gupta OBE
I would highly recommend UPS, Keith and his team provided an excellent quality of service from sale of my house right through to the purchase of my new property. The team at UPS were in constant contact throughout guiding me step by step through the house moving process. They also provided lots of helpful information to assist with the move. Having had the pleasure of working with UPS I wouldn't go anywhere else.
I recently sold my house through UPS and would urge anyone considering a house sale to use this agent.
Keith and Lynzi really made this a stress-free experience with their professional, proactive and friendly approach throughout the entire process.
Viewers were plentiful from the very day my house went on the market and within two weeks I had secured ‘sale agreed’.
Keith’s sound knowledge of the local market ensured my property was marketed and subsequently sold at the right price – which I am very pleased to report exceeded my expectations! All in all, full marks for UPS from a very satisfied customer – thanks guys.
All the best and thanks again.
"After deciding to put our house up for sale we contacted a number of estate agents to value our property. Keith was the most approachable and honest making it an easy decision to sell our house with UPS. After only 4 days of our property being online, Lynsey had managed to sell our house and also secured us our new property. The entire process was simple and stress free from beginning to end and the staff at UPS went out of their way to ensure this was the case. I would recommend them highly to anyone! Thanks again everyone, we really did appreciate it
Carol and Daniel
I would recommend UPS be everyone’s agent of choice for buying or selling a property. The whole team are completely professional. Their experience means they not only understand the property market but they also understand the concerns and queries we all may have throughout this process.
We recently sold our house within weeks of UPS advertising it. The photographs looked AMAZING and every piece of advice and guidance we were given was completely right. UPS ensure that the whole process is completely stress free. These people truly know what they are doing and ensure that you as the customer get nothing but the best service.
After having a few local estate agents out to value our home we chose UPS for a few reasons. Keith has a friendly manor which immediately puts you at ease. He looked in depth around our home, took measurements and excellent pictures. He wasn't in an out in 2 minutes like some. He explained things in detail and enlightened us about the property market at that particular time. Our house was listed online almost immediately and luckily for us, sold within a week!
Moving home can be daunting and stressful and it helped so much to have friendly staff to deal with and to know that you could pick up the phone to them at any time and have your questions answered. All in all they provided an excellent service from start to finish and I would highly recommend Keith and his team at UPS.
We recently sold our house through UPS and I cannot recommend them highly enough. Keith took fantastic photos and sold every aspect of our home perfectly. Our house went onto the UPS website promptly and we had viewers the very next day. The whole process was completely stress free and handled so professionally by all of the UPS team. My only wish was that we were buying from UPS as well! Having now moved house three times in the Glengormley area I would not hesitate in recommending this company to anyone. Moving house can be a stressful time but they go out of their way to ensure that it is not. Thanks again to all the team.
To Denise, Lezley, Andrew
Thanks a million for all you have done in selling our home. Professional and personal throughout.
Marc, Kirsty and Sophia Rice
We want to thank everyone at UPS Forestside for selling our house. The staff were a pleasure to deal with and always ready to offer Guidance. We would recommend them anyone.
Mr & Mrs Murray
UPS have been an amazing estate agent from start to finish and sold our house in 3 weeks!
They were first recommended to us by friends and we are more than happy to recommend them ourselves.
Keith came to the house and took some brilliant photos. He really made every room look it's best and worked hard to make sure the angle and light was just right. The photos weren't altered or stretched and we were delighted seeing them on Property Pal and in the brochure.
The staff in the office were a pleasure to deal with. Heather and Clarke were very knowledgable about any properties I wanted to view. Other estate agents I viewed with were completely clueless and it was very frustrating phoning them.
Lynzi managed our sale and was in regular contact with us and our buyer. She was also able to advise us when we wanted to put a bid in ourselves. The house we bought was with another agent but Lynzi made it clear that we were her client and she was there to support us wherever she could. Her help and expertise really was invaluable and I loved that I could phone her about anything.
I felt the whole process was stress free and I never thought I'd be able to say that about selling a house!
I only wish the house we had bought had been through UPS. Our purchase was a nightmare and it only made me appreciate more just how good UPS really were.
I would highly recommend using UPS. We had though about using one of the online estate agents at the start but I am so glad that we didn't. We know who to call when we are ready for our next house!
THANKS FOR EVERYTHING UPS!!
I had a great experience with UPS Glengormley, everything ran smoothly from start to finish.
A great bunch of staff whom were all very helpful and answered all my questions. A special mention to Lynzi who dealt with our sale, great girl with a fab personality and also Paul for all his financial advice.
Thanks so much UPS
Until next time
Clare and Richard x
Hi Keith. Thankyou so much to yourself, and all the staff at the Glengormley branch. From Start to finish I was regularly kept informed of what was happening. So professional, friendly, and efficient at all times. Couldn't recommend your service enough. Thankyou again Keith and Ulster Property sales. First class service.
I would just like to say how pleased we were with the service we received from UPS from start to finish from yourself doing the valuation of our own house Clarke showing us around the new property, then Sarah and Heather on the phones and especially Lynzi who was so helpful for bending over backwards to help us achieve our goal, coping with all the stress our new property gave us before sealing the deal. I would highly recommend UPS for doing an excellent service, massive thanks to everyone.
From when UPS came out to value the house we felt we were well looked after. The pleasant, well mannered staff kept us updated on a daily basis. I could not think of anyone better to buy or sell a house from. Whenever you needed to contact them they where there on the other end of the phone ready to sort out any problems or questions.
From putting the house on the market to completion only took 6 weeks which proves it's all about who you put in charge of the sale of a house. Thanks to Keith and the team for making it an easy and stressless sale."
Many thanks to you and the team, your help, your professionalism in selling our house, and even more your friendly approach towards Ursula and I have been second to none.
So a big thank you from us.
Sylvain & Ursula
From the first phone call requesting a valuation of the house to the completion of the sale Keith and his team were friendly, helpful and professional. They kept in close touch throughout the process with regular updates. The house was put on the market promptly and was 'sale agreed' in less than two weeks. They dealt with any questions and issues along the way. A huge thank you to all the team especially Lynzi and Keith. I would highly recommend them to anyone and would definitely use them again.
I put my house up for sale using UPS and two hours later I had a viewer they knew would love my house! A few days later my house was sale agreed to this viewer and three months later I'm in my new house. I can't thank the staff enough for the help and advice they provided me along the way. A huge thank you especially to Lynzi who dealt with all my calls and kept me up to date through out.
My house was on the market for sometime and interest as slowing down. I contacted UPS for some advice and Keith came out within a matter of hours to evaluate and take pictures. My property was available on the website by the end of the day and I had viewers next day... A week later my house was sold for full asking price!
Heather, Keith and the team at UPS are really proactive at matching your home spec to potential purchasers. I was kept well informed about viewings and interest and feel that the team went the extra mile to source and validate potential purchasers.
I was thoroughly satisfied with the full service package from start to finish and couldn't recommend this team highly enough.
Downsizing to a new apartment was a daunting process for my mum but we were all delighted with the experienced service and personal attention provided by Andrew. From start to finish Andrew was keenly interested and involved with suggesting suitable properties to view. His positive attitude made the move as seamless as possible with regular updates to keep us informed of key dates and actions required for the completion. Andrew's patient calm and attention was notable and we are very grateful to him and the UPS team and we are now delighted with the perfect property in a perfect location.
Now that the sale has been agreed on my home, I wish to record my thanks to you all for the courteous, friendly and efficient way in which you dealt with me and handled the sale of my home.
In particular, I would like to thank Andrew for his sound advice and steady hand throughout the viewing process, and Mandy for managing the viewing appointments and keeping me up to date with progress. Peter and Chris also liaised with me and both were friendly and always helpful.
This - my first experience of UPS - has been a very positive and rewarding one. My house is now (effectively) sold and UPS has been invaluable in that process.
I would be pleased to recommend UPS to anyone. Best wishes to you all.
Hi UPS Team
I just wanted to say a massive thank you to you all for both the sale of previous home and purchase of new home. From outset I feel I was kept informed and always knew you were only a call away. This meant a lot to me during the stress of selling and purchasing and calling one of the team always put me at ease. I viewed a great number of houses with UPS and felt you knew what I was after, my price range and were patient and helpful in supporting me in finding our dream home. I couldn't recommend strongly enough due to customer service I received and when things felt they weren't moving I always had a listening ear and advice the other end of the phone. Especial thanks to Keith, Clarke and Lindsay a trio dream team of estate agents.
A satisfied customer
I wanted to pass along my recent experience of both selling and purchasing my new home. I cannot thank the team enough for everything they did during one of the most biggest phases of my life. Every step of the way there was constant communication which in turn answered all my questions and gave me helpful advice. I think I must of spoken to everyone at this branch at some point, and each person was as knowledgeable and as helpful as the next. I would sincerely recommend ups to anyone who was considering moving home.
Thank you all very much I'm really loving my new home.
I would just like to say that I found Keith and his team at UPS Glengormley very pleasant and professional to deal with. Our house sold very quickly and the team enabled us to buy the house we wanted. It has been a smooth transaction and we feel at home. I would not hesitate in recommending UPS to anyone thinking of moving home. Best wishes, Barbara.
I just wanted to Lynzi and Keith for their assistance in the sale of my stepmothers house. The regular and timely updates, quick responses to queries and your help with arranging quotes for repair work arising from the survey were very helpful and appreciated, especially when trying to manage things from the distance as I was. I certainly would have no hesitation in recommending UPS. So thanks again.Regards Aidan.
Just a quick note to say thank you for all your efforts in getting us moved! It had been a long time coming (from when we first looked at moving 7 years ago!) but we got there in the end!
And Lynzi, thank you for your input opver the last number of weeks in keeping things moving and keeping us informed!!!!
Thanks again and good luck for the future!
Thanks for all your help with the house purchase. I've been very impressed with all the staff at UPS and how everything was handled. I'd definately recommend your company.
I am very happy with the service I received from UPS. Peter Tughan was extremely professional & efficient in securing the property for me. I am over the moon with my new property & I'm very pleased with how quickly & smoothly the sale went through. I would most certainly recommend UPS to others.
Best wishes & many thanks again.
I wouldn't hesitate in recommending UPS Ballyhackamore as an agent to sell your property.
Chris Smyth and his team are always on hand to deal with, and offer professional advice, on every stage of selling your property from the start to handover.
Chris and the team keep you up to date, which virtually eliminates the stress of selling property.
Thanks guys, till the next time!
Brian and I were very pleased with the fast, efficient,professional and personal service given to us by all Staff, and would recommend to anyone.
Brian and Corina.
Would just like to say a BIG BIG thank you to all at UPS for helping us find a home and with the smooth running of the purchase. We completed and moved in within 6 weeks, thanks to your expertise.
You have all been extremely helpful, a pleasure to deal with and when you said you would call us back with an update, you always did, even if there was very little to report. Communication was first class.
We will have pleasure in recommending you to friends and family in the future.
Once again, thank you.
Colleen and Matt Moore
Just bought my first property! Been dealing with Andrew from UPS from the beginning. It's been a quick and painless experience being regularly kept up to date and helped through the process! Just like to say a massive thanks to Andrew and his colleagues for their professional approach and also their personal involvement!
Many thanks Patrick.
Just wanted to say a big thanks for the service received in our recent house purchase. I was impressed that when my wife and I set you the criteria of our intended purchase you came up with several solutions from the beginning. Also the continuing communication throughout the purchasing process has been much appreciated. We look forward to buying with you in the future.
Good luck in 2016!
UPS Ballyhackamore is a different class of agent. Chris Smyth leads a highly professional team of property experts. Whether buying, selling or letting they offer me sound advice, realistic and achievable valuations and a quality of service that is unsurpassed. They are the silent but invaluable partner in my business, and my "go to agent" in Belfast.
I am more than satisfied with your service and performance in this case. You and your staff were very helpful and professional throughout, kept me closely advised from day one, offered invaluable advice at all stages and of course achieved a very satisfactory sale price. I would be happy to recommend you to others in the future. Thank you again for your assistance.
I would highly recommend UPS forestside if you were thinking of selling or buying a property,i bought and sold my first property through UPS and my recent purchase was also with UPS. I would personally recommend Andrew Veighey as i found him helpful, polite and courteous and he would go the extra mile for you, I will certainly use them again in the future
I'd strongly recommend the team at UPS Forestside after our experience with them as first time buyers. Right from the off, Anton and Tony were so easy and helpful to work with, explaining processes to us (that we didn't have a clue about!) in ways that you could understand. They made what could have been a very stressful few weeks so much easier and we'd definitely use them again!!
Both my wife and I were pleased with the friendliness of the staff in UPS Forestside we dealt with. We received timely responses to our enquiries and kept us fully informed of the progress of the sale. Towards the latter part of the process when we were about to converge on a sale it was the advice from UPS Forestside that resulted in us taking the appropriate decision in relation to offers that we received. Overall we received a service that matched the money we paid and hence we are pleased and grateful to the service provided by UPS.
I recently sold my property through UPS and found the whole experience to be so smooth. The fees were very reasonable, the staff so approachable and I was updated regularly. The property sold within 2 weeks of going on the market. I would have no hesitation in recommending UPS for the sale of your property. You get value for money and you get a quick sale. What more could you ask for. They take the stress out of selling property!
I just wanted to put a few words of thanks together. Conor was the most engaged of 3 estate agency representatives that we had value the house with a view to selling and it is perhaps that that gave us the impression that we might have received a personal level of professional care from what we previously would only have thought of as a large company. In the literature at the start of the sale it was noted that putting the property on the market at the suggested price would achieve a successful outcome in a reasonable time scale of no more than eight weeks. Throughout the sale our tenants needs were put to the forefront while we were kept very well informed through several communication channels; offered advice at all stages and never rushed into decisions. And the projected time scale was correct almost to the day. All in all, we wouldn't hesitate in recommending the services of everyone in the UPS Forestside office and appreciate the time and effort that the whole team put into the sale from start to finish.
Paddy - I want to thank you very much for your work in selling Harberton Drive. I was concerned at the outset about the stresses involved and if I was doing the right thing. I am glad I took your advice regards the sale and went to market. The process could not have gon ebetter and Ruth and I are very happy with the way business was conducted. I havent sold many houses in my time but I cant imagine going to a different agency as I have always found UPS to operate with integrity and a high professional standard.
Staff at the ballyhack branch sold my property at a time when I thought it was going to be impossible to sell, they where helpful, reassuring and informative throughout the process, Andrew especially guided the sale to end and I am very grateful and would be happy to recommend this branch to anyone.
I thought buying a property on my own would be a daunting experience but the sales team at UPS helped me through the full process, they were both attentive and supportive and always at the end of the phone. I am super happy in my new pad and its all thanks to Andrew at UPS Ballyhackamore.
Our biggest concern on moving up the property ladder was selling our apartment, we knew that choosing the right Estate Agent was key. Deciding to use UPS Forestside to sell our property was the best decision we have ever made. Andrew who came to value our property and advise was extremely professional and thorough explaining the full process and selling strategy. The attention to detail was really impressive so much so we were taken back that such a service was free. The customer service we received throughout was second to none. Everyone at UPS Forrestside who was either involved with the sale or who simply answered our calls, of which were many, were courteous, professional, friendly, understanding and very eager to give us a VIP experience. All the staff at UPS Forestside made us feel very at ease and their knowledge of the industry especially all the legalities was a great comfort, it was great to see the office work as a team. Its hard to recommend anyone these days however we are delighted to be able to do so for Andrew and the team as they get the job done, stand by their word, make selling the easy part and tick all the boxes and more, we wouldn't advise anyone to go anywhere else. We are delighted to let you know that our apartment sold within the week of going up for sale, and are about to move into our new home in September
Thanks for all your help with the sale of Harberton!
Hi, Lynzi, Keith & all the UPS team
I would like to say a very big thank you to everyone at UPS that helped our dream move happen.
Anyone wishing to sell their house in the Glengormley area should use UPS to do so. I cannot recommend their services highly enough.
My own story was I first approached 3 different estate agents for valuations. I chose the middle valuation, not UPS. My house was on the Market 6/7 months only a few viewers but no offers. Ups then offered me a deal to go with them which I took them up on approximately a month later. My house sold in 3 weeks. Then everybody's worst nightmare my buyers pulled out last minute. The team at UPS I felt could not have done more or reacted any better. We had a viewer the next day! Eventually we got sold again and are extremely grateful to the entire team at UPS.
Michael and I are very pleased at the service provided by you and your colleagues at UPS. The number of offers exceeded expectations and it was great to find a purchaser with no chain. So thanks again to all
A massive thank you to Keith, Lynzi and the team at UPS Glengormley for their support during my recent house sale. They were marvellous! Having experienced disappointment on a previous attempt to sell the property, (with another estate agent) they gave much needed assurance and confidence that the house would sell....and it did......under a week later we had "sale agreed". My sincere thanks to all of you. You truly are SIMPLY THE BEST!
Wishing you all continued success
" A big thank you to the whole team at UPS in Glengormley for all you help with selling my house.
From initial meetings with Keith who provided great advice on recommended refurbishments to achieve best sale price, friendly and professional viewings by Clarke and excellent negotiations and updates every step of the way.
Lynzi in particular did a brilliant job in liaising with purchasers, solicitors and several other parties to successfully bring the sale to a close despite numerous unforeseen hurdles.
I have just bought my next property for refurbishment and will definitely be offering it for sale via UPS Glengormley once completed!
DM, Newtownabbey "
Keith, Paula and I want to thank for finding a suitable buyer and bringing to completion the sale of our house. We think you guys did a great job and we have already recommended your services to others. Hugh and Paula.
Keith, I would like to thank you and your team for the services I received from your company. I have sold other properties in recent times I can say without fear of contradiction your office come a clear first. If I can mention Lynzi in particular, her approach to me was always professional and timely. I would recommend your Estate Agent to anyone wishing to sell or buy as you are competitively priced in the market and more importantly you deliver for the client. Kind Regards, Alan Mains.
Dear Keith et al We would like to thank the staff at the Branch for all their help from sale to sold. We would say that Lynzi has to have a special thank you. There is little doubt the success of a branch and reputation of a company is based on its employees. You have no worry of this young woman letting you down. We have found that through the ups and downs of this sale she has been professional, friendly, helpful and totally reliable. We have no reservations in recommending UPS to our friends and family. Kind Regards and Best Wishes The Maze Family
Dear Lynzi,, Samuel and the rest of the UPS team. Thank-you very much for all your hard work in selling our property and all your help with buying our new home. I was informed by another property agent that we would not be able to sell our house under 8-12 months and was also told by an independent financial advisor that we would not be able to buy our dream home without selling our house first. But your team proved both these statements false as you were able to get us a mortgage before completion of the sale of our house so we were able to move in to our house before Christmas and was able to get an offer on our house within few weeks of it being in the market; even though the sale fell through the first time your team was able to get a second better offer very quickly to see the sale through promptly. Each step of the way you provided us with a friendly, professional, efficient service which minimised the stress for us immensely. We thank-you for your wonderful service. Kind Regards, Melanie, Pathi and Anouk Pahtiraja
From initial contact to sale conclusion, I have been very impressed and satisfied with the service provided by UPS Glengormley. Keith was extremely professional in his Valuation and sales advice, ensuring I was fully aware of how the property would be marketed and that I fully understood the contract I was entering into with UPS. The quality of the descriptions and images certainly showed the property in its best light and ensured a high volume of hits on the websites. I was also impressed by the weekly updates provided by UPS staff and appreciated their professional advice in agreeing a final sale price. The manner in which Lynzi liaised with the purchaser and their solicitor, providing regular updates, reduced the natural stress associated with selling property. Overall I have had a very positive experience working with the UPS team and would have no hesitation in recommending their services. Regards Hugh
Thanks so much to Clarke and all the helpful, polite and patient staff at UPS Glengormley regarding the sale of my house. I appreciated being kept up to date so efficiently and informed of progress at every stage of the sale. It was very reassuring to have such a competent team who obviously work effectively together to provide a very reliable service to the customer.
Hi Lynzi, A big thank you for doing such a great job selling our house. We will undoubtedly recommend UPS to our family and friends. If you are thinking of selling your home then you could do no better than to list with UPS"!
I was recommended UPS by my mum who had sold her house with them and also my grandmother's house.
My house has just been sold after a long year and half. I have found that the staff at UPS have been very professional. On first meeting Keith, who came to my home I knew this guy was who I wanted to sell my home. Not only has he sold my home but he also helped me to buy my dream home through another estate agent and has got me the best deal available - he sold a house for another agent, I hope they appreciate it as much as I do.
The staff who I have dealt with on a day to day basis are really friendly and welcoming. I have dealt mostly with Lynzi who has helped me through losing a sale and finding another sale. Lynzi was always in contact with me giving feed back and is a credit to UPS. Always friendly and helpful and always has a personal chat with you that makes such a difference when selling your home becomes such a stressful experience.
I would highly recommend UPS Glengormley to anyone!!
Just a brief word to say thanks for the very professional way you handled the sale of my mothers house. Your professionalism and sensitivity were much appreciated. Wishing you every success. Many thanks
Dearest Faith, Jonathan & Team
You were so helpful, many thanks for everything. Alison & David Orr
Thank you so much for all your help in the purchase of our new home. As you know the process is a nitemare. However having you doing the dealing made everything so much easier. You helped to ensuire we were never too stressed or worried and you were an absolute delight to take to. You are a 'real asset' to UPS in Bangor. Many Thanks, Lisa & Henry
Lara, many thanks for all your help in relation to our purchase of 67 Redwood Dale, its much appreciated
Dear Padd, we want you to know how much we appreciate all your efforts on our behalf with the sale of Hillside Drive and would like to thank you and the staff for making what was an enourmous step much easier for us. Sincerely Fred and Ann.
Lara, many thanks for all your help throughout the sale and purchase of our homes. It was hard going, made much easier by yourself , Paddy and Rachel. Thanks for everything. Martin, Una and the boys
UPS Malone thank you for all your help at a very stressful time, your advice and help was much appreciated. I would have no hesitation in reccomending UPS to anyone requiring the services of an excellent estate agency. Hope you will find the wine to your taste. Best wishes and thanks, Paul and Jane
Paddy , just a note to thank you for all your help in dealing with the sale of Sharman. Thanks Moya
Dear Desmond and Rachel, Charlie and I would like to say a big thank you for all your hard work in securing the sale of 'cottage by the hill'. The sale handled very professionally giving us confidence all the way. Thank you for you patience and understanding when we dithered and your wise counsel. Best wishes Roberta
Lara, just wanted to say thank you for everything. I felt as if you cared and had every confidence in you. Thanks Marianne
I recently sold a property through UPS Glengormley branch.
I was very impressed by the professional, yet friendly way the sale was dealt with, from valuation to completion.
My first meeting was with the person who came to value the property. His valuation was lower than I wanted to hear, but it turned out to be exactly the amount agreed.
It was evident that this person knew the local market well and gave me a realistic, not an inflated appraisal.
The property was well photographed and advertised.
Within two weeks the property was agreed for sale. At that stage the office team played their part in keeping me updated, and constantly contacting the purchasers solicitors to keep the sale progressing.
These are difficult times for selling houses, so it is important to choose the right estate agent to do the best job possible. I certainly made the right choice when I went with UPS.
We recently sold our property using the services of UPS glengormley, I could not speak more highly of the professional and friendly service that we received. From the beginning their approach was supportive and realistic which in the current market is what we needed as sellers. They were always available to take calls and answer even the smallest of queries. We always felt the agents were on our side and also appreciated our honest approach with them. We got the price we needed to move on and start married life in our dream home. A big thank you to everyone in the office but a special mention to Keith and Lynzi for all their hard work.
UPS have recently sold our home and we were delighted in their level of professionalism throughout the whole experience. Our house sold really quickly for the price we were expecting and I have no doubt this is due to the UPS approach - they know the market and how to make it work for their clients. I have since recommended UPS to friends and family.
I was selling my house about 10 years ago and looked around the estates agents in Glengormley, but only one seemed to stand out, so I let them sell my house for me, it sold within 10 days,the service was great, the staff very pleasant, and knowledgeable of the local area.
So this year I decided to sell my house again, and asked UPS to sell it again for me, guess what, although some of the faces have changed over the years, the great service has been carried on in the the new breed of staff. The house was sold in 14 days.
Look at how many houses they have on their books, it must say something about them, and they must be getting something right.
I recently used UPS Glengormley to sell my house, I was very impressed with the efficient and professional manner of the team, in particular Clarke and Lynzi. They kept me informed on a regular basis regarding the sale of my house, especially as this was a more complex sale on an old property. I would highly recommend their services to anyone thinking of selling their house.
I just wanted to send you an email to pass on my thanks for all your and Lynzi's help with the sale of my late Father's house.
It was a daunting prospect putting our family home on the market, too many memories, but you made the whole process as easy as possible. No request or question was ever too much trouble and I was always kept up to date with how things were progressing.
I was surprised with the speed that everything happened, house up for sale in January, an offer a week later, accepted and completed on 8th March. It is lovely that a young family are living in the house now, the circle of life begins again!
I wish you and Lynzi every success for the future.
We recently sold our home using the services of UPS Glengormley. From the very beginning when Keith came for our initial valuation I was struck with their wide knowledge of local market conditions and professional, friendly an co-operative manor. We knew straight away this was the company we wanted to oversee our move and decided to place our property onto the market with them. Almost instantly we had calls from Lynzi, and Clarke booking in prospective buyers for internal inspections showing the fast pace that UPS work on.
In the first week of our property being on the market we had 5 viewers with us obtaining an acceptable offer a few days later.We were overjoyed. Any queries and questions we had were swiftly and professionally dealt with by Lynzi who was taking care of our sale. I would like to take this opportunity to thank all of the staff for their upbeat and informative manor and most of all for taking the stress factor out of our move. Also a huge thanks to Keith and Lynzi for helping us secure what is our dream home working the two sales together to ensure a swift and easy completion. I would highly recommend UPS Glengormley to anyone who is thinking of selling or indeed purchasing.
Keith let me start by thanking you and your team at UPS Glengormley. As you know I live on the Isle of Man and your team were friendly as well as very professional. I had confidence with you and with great results in a very hard market. I hope you keep up the great work and I am sure you come out the other side smiling. All the best for the future Keith and team many thanks.
Hello Lynzi, I just wanted to say thank you to you and the team at UPS for all your effort in selling 5 Ballycraigy Gardens for me. I have to say I was extremely impressed with how efficiently and professionally you dealt with the sale - indeed it was less than 2 weeks from when I walked into your office until the house was sale agreed! Throughout the entire process you were nothing but professional and a pleasure to deal with. I have used UPS on a number of occasions in the past, and can assure you that if I ever need an estate agent in future, I will most definitely consider UPS again. I would also have no hesitation in recommending UPS to anyone who wants an honest, proficient and ultimately professional service. Once again, thank you for all your help.
I chose UPS, to sell my previous houses so the choice for this one was obvious, I found that UPS go the extra mile for their client, they are extremely professional and I genuinely feel they bent over backwards in order to get my house sold. They went above and beyond to get me a buyer and to secure my sale. I would highly recommend them as estate agents. We had a strong rapport and they kept me frequently updated through the whole process I feel that in this current economic climate UPS secured me an exceptionally good price through their magnificent negotiation skills and again the whole team went the extra mile.
Lynzi, thank you so much for making my venture possible and hassle free. It was always a pleasure to hear your happy voice as I knew no matter what issue I had you would help me out. Thank you so much.
My wife and I were very impressed with UPS.We put our house up for sale with Keith and the team around the middle of October and within a few weeks we recieved an offer,which we accepted. Thanks to UPS, everything went very smoothly, and by the 8th Feb we were sitting in our new home. We honestly thought it would take ages to sell our house in the present climate, but Keith and the team at Glengormley UPS were great and very easy to deal with. My wife and I would highly recommend UPS to anyone.
I would like to thank Keith and the team at UPS Glengormley branch for their help and support with the sale of my home and the purchase of my new property. Within this economic climate UPS achieved the asking price for the sale of my home and found me the right house in the area I wanted to live within my budget. Clarke kept me up to date regularly with viewers and information what was happening within the market and when the sale and purchase was agreed Lynzi went the extra mile to make sure everything went smoothly and was more that helpful with sorting any queries that arose. UPS are extremely friendly and professional to deal with and would most definitely use them again in the future. I would recommend them as an agent for anyone selling their home. Thanks again for all your support and help during a very stressful time.
As a full time carer with a disabled husband and living in England, it was not possible for me to get across to sort out and sell my parents former home. My solicitor recommended UPS as he had heard positive reports from his clients regarding the company.
Keith and Lynzi at the Glengormley office provided both a professional and friendly service. They not only keep in touch but reply to queries promptly whether by phone or email. They obtain the best deal and it doesn't matter if the property is at the lower end of the market or the top end, you will still get the same efficient service. They went the extra mile and also arranged house clearance which is something I couldn't have undertaken myself.
I have no hesitation in recommending them to future clients.
We had previously used UPS at Glengormley to sell our previous house and so they were our first choice, though not the only one we looked at, to sell our house. They had been very professional then and had impressed us with their enthusiastic assistance and advice.
Keith told us that he had people looking for a house like ours and, before the board was up, he had arranged three viewings, resulting in an offer. However, it was a subsequent viewer who made a satisfactory offer, which we accepted - all in a little more than three weeks. Once again, we were very impressed by the staff at UPS. Lynzi, in particular, was very attentive and kept us fully informed of progress. All in all, what is normally a very stressful time was lessened was made a lot easier by UPS's caring professionalism.
We wish Keith, Lynzi and all the staff at UPS a very successful future.
Just to say a big thank you for the professional way in which you dealt with the sale of our home recently. It can be a very stressful time but Lynzi did a wonderful job.It sold very quickly and they kept us informed at all times. We negotiated the purchase of a new home with the help of UPS and again he was excellent in his guidance and advice. I would have no hesitation in recommending UPS to anyone as we found them very professional throughout.
Thank you for the way you and your team handled the recent sale of my property for us. The whole process ran very smoothly and you and your team acted in a thoroughly professional manner from day one. We hope to do business with you again in the future and would have no hesitation in recommending UPS Glengormley to our friends and family - thanks for making it so simple!
Thank you Keith and your staff at UPS Glengormley for all your help and support with the sale of our house. You all have made a stressful time a whole lot easier to get through. We have been made to feel as if we were your only customers and all the team were very clued in about all aspects of the sale. The phone updates have been very important to us and definitely kept us in the loop.
To Keith and Clarke,
You were both so helpful and the house sale went through so quickly. Clarke you kept us informed all the way which was great. And Keith thank you for selling our house so quickly and getting us such a good price even though the market isn't good.
Many thanks again.
UPS and the staff at the Glengormely branch looked after the sale of my house in a professional manner, they were thorough in every aspect of the sale, looking after my interest at all times, giving me sound advice when I needed it. Lynzi and Colin fended off most of the problems on my behalf and pointed us in the right direction.
They are both a credit to their profession and I would not hesitate to recommend them to anyone selling their home.
Thank you for looking after us.
From the intitial valuation Keith was honest and direct about our property and the price he hoped to achieve, within 3 weeks this price was achieved and sale agreed - what we had thought was going to be a time consuming and difficult process was anything but, the team take everything in their stride and go above and beyond the call of duty where sales are concerned. Huge thank you again, I hope we won't be moving again... but you never know!!
Massive thank you to everyone that helped in the sale of our property - your time, patience and effort never went unnoticed and was hugely appreciated!! We will not hesitate in using your services again in the future or recommending you to others.
I couldn't recommend UPS Glengormley branch higher - a relatively stress free process with any issues sorted in a quick and painless manner. Many thanks to all involved.
This company comes highly recommended, They are professional at all times and carefully explained everything that was involved. As they are a companyof note they managed to sell our house in less than a fortnight much to our surprise. The handover process was exceptionally stress free and their charges were fine. Their Office is a friendly environment and all the staff pleasant. i would definitely use them again and will recommend them to my friends. Thanks for a stress free experience...
Oh and they give out free mugs!
The UPS staff at the Glengormley branch supported us throughout the entire process of selling our home. They were extremely proactive, professional, and patient during the full life-cycle of house selling procedure, and ensured that everything went as smoothly as possible. Your attention to detail, and general customer care was very much appreciated.
I would like to thank Keith, Lynzi & Clarke for the professional & supportive advice during the sale & purchase of my new property. In spite of the stress of being involved in a chain, the service provided by UPS Glengormley was excellent & nothing was ever too much trouble! From updating brochures, taking additional photographs, advising on solicitors/surveyors/decorators/utility suppliers, they are much more than an estate agency & I have no hesitation in recommending UPS to all of my family & friends. Thank you once again.
I found that UPS were realistic in their valuation of the property and sent a steady stream of viewers, when the market was quiet. Their co operation with other estate agents in the chain was outstanding and I am delighted with the result that has been achieved.
This is just a few lines to thank all at U.P.S. in particular yourself Clarke, for the friendly and efficient manner in which you carried out the property sale for me. The phone calls you made to me kept me informed at every step of the transaction and I thank you.
We have recently sold our home and moved to another, all down to the guys at UPS. Keith came to the house, and was spot on about the price. He had an offer agreed 9 days later. WOW, we were delighted. After that Lynzi took over and made sure everything went to plan. We have now settled in to our dream home. When the kids jump ship in about 20 years time, and we decide to down size, UPS will be getting another call. Thanks again.
Without hesitation I can recommend the Glengormley branch of UPS. The staff are all extremely professional and thorough. They always keep you informed and were super quick responding to the many queries I had. Selling a house is so stressful so having excellent communication channels with the estate agent is vital.
Keith conducted the majority of the pre-sale agreed stage of work. He always kept me up to speed with developments and stuck to his promise that he would sell my house. Lynzi dealt with the sale agreed to completion stage. This phase can be tricky with many complexities. Lynzi takes these in her stride and ensures the smoothest road to completion possible.
We used Ulster Property Sales, Glengormley to sell our home as they were undoubtably the agents in the area successfully selling houses. From the initial valuation to the day we moved I have no hesitation in saying the team were fantastic. Keith was realistic in our valuation and Lynzi was very attentive, always returning calls answering any queries we had. We were kept well informed throughout every step of the sale and as moving home is such a stressful time, Lynzi made this process as hassle free as possible, going over and beyond her call of duty! The team at Ulster Property Sales provided excellent customer service and must be commended on their efficiency and knowledge.......Lynzi is a little gem! We are now living happily in our new home and though it would not be our intention to move again, should this ever happen; Ulster Property Sales would be the agents we would use.
I can highly recommend UPS Gengormley for the very professional service they provided in selling my parents house. Keith and the team made the whole process painless and always kept me up to date and informed. The entire process, start to finish, was completed to my complete satisfaction with four months. I would like to take this opportunity to thank UPS Glengormley, you have been a pleasure to deal with.
I would like to take the opportunity to thank all the staff in the Glengormley Branch of UPS in the selling of my property . I was delighted that my property was sold within eleven weeks of it going on the property market . Everything was handled so professionally. If in the future I have a property to sell I would have no hesitation in using UPS. Thank you.
I would like to say a huge thank you to all at Ulster Property Sales, Glengormley for all your patience, professional and efficient manner throughout the past year while my property was on the market - we had a few disappointments along the way but we got there in the end. I would particularly like to thank Lynzi personally for being so consistent with updates, phone calls and chasing Solicitors etc up - without your continual efforts things would have been a lot more difficult throughout the entire process. Your pleasant, happy and courteous telephone manner was a breath of fresh air and will take you a long way in life - Please pass on my sincere thanks to all the team at UPS Glengormley - I can honestly say this is the best Estate Agents I have ever dealt with.
UPS Glengormley branch office have a very good understanding of the local housing market and offer clients sound advice with realistic projections for sales prices and time scales. They operate as a coordinated team which is evident when a client rings with any query and each member of the team strives to respond as efficiently and effectively as possible. I would strongly recommend Keith and his UPS Glengormley team to anyone selling their property within Newtownabbey.
Just a quick note to thank all the people at UPS for both the sale of our house in chruch crescent and successfully finding us our new home in Glenwell Cres. The service from start to finish was exemplary. To have a buyer within 5 days was excellent and allowed us to concentrate on finding the right house for us. We really appreciated your help in particular throughout the process especially on the week before and actual day of the move. It was all very simple and straightforward process, I am sure because of your efforts. Again, thanks to all especially Keith and Lynzi.
I would like to thank Mr Keith Larmour and Ms Lynzi Templeton for the speedy sale of the above property but in particular for the kindness and time taken to explain to me procedures involved. As my husband had died recently I was quite ignorant of what to do but they were both patient and understanding.
UPS Glengormley acted on my behalf recently with the sale of a property in the Elmfield area of Glengormley. My main contacts were Lynzi and Keith. The sale process was completely seamless and explained fully at the outset. At all times, the services provided were reliable, efficient and delivered in a most friendly and professional manner. All UPS staff that we came into contact with could not have been more helpful, polite and accommodating. I would have no hesitation whatsoever in recommending UPS Glengormley to anyone wishing to sell (or indeed buy) a property.
Thanks to all the staff at UPS Glengormley, especially Lynzi who went above and beyond the call of duty to make sure everything was in place for our completion date. I would definitely recommend UPS they had our house sold within weeks and kept us up to date with even the smallest detail. We bought our new home from UPS Carrickfergus so would like to thank Lisa also for her help. We would definitely use UPS again! Thank you.
We were absolutely delighted with the service provided by UPS. Selling our house was stressful at our age but UPS and particularly Lynzi, were extremely supportive and approachable. Lynzi provided great service by answering our queries in a very timely manner and going that extra mile at all times. We would certainly recommend UPS and as the seller we were never short of viewers.
Hi. Just wanted to say what excellent service I have had from Keith,Lynzi and the team at UPS Glengormley. Living in England and selling 2 properties in N.I. I needed an estate agent I could rely on. The team at the Glengormley branch delivered on every level. Always keeping you informed of the progress and would always return your calls.
If you are in a position to sell property and need an Estate Agent don't hesitate give UPS a call... You won't be disappointed..Thanks again.
UPS couldn't have been more helpful. They made the stress of moving slightly less stressful and went out of her way to make sure everything was taken care of.
To Lynzi, Thank you so much for all your help selling our house. You are an absolute credit to UPS and I hope they know how lucky they are to have you! We have had some bad experiences with Estate Agents recently and in the past but you have restored our faith that they are not all the same! You went above and beyond on a number of occasions and acted professionally at all times. Both Matt and I really appreciate all of your efforts. Many thanks.
I can't rate the service offered by UPS Glengormley highly enough. Professional, personal and efficient. UPS sold my house in a week! That says it all.
To Lynzi and the rest of the UPS team. Thank you so so much for all your help and patience in our house sale! We didn't think it would be just so stressful, but thankfully it all worked out in the end. We couldn't have done it without you, and the 100's of phone calls! I think at one point I should have put you on speed dial - there was the much tooing and frowing!! Anyway, we just wanted you to know how much we appreciate all the hard work you had to put in. I hope there are not any other nightmares for a while! - We don't know how you do it!! Thanks again SO much.
A very big thank you for everything you did to make our house sale and purchase as stress free as possible. We really appreciate your patience and professionalism throughout the whole process. Thanks again.
UPS sold my home for me and I would just like to say how helpful everyone, was especially Clarke. He phoned and kept me in touch every step of the way, and when I got nervous about things he was able to put my mind at rest :) I want to say how much I appreciate how good Clarke was and I will certainly recommend UPS to all my friends.
Having used Ulster Property Sales to both sell and buy a house, I would recommend them for their excellent professionalism. When selling our house, they kept us informed at all times and offered good advice. When buying a house, they recommended a variety of properties that suited our needs until we found the right place. All the staff were helpful and friendly and we would highly recommend them.
Just a few words of thanks to you and your staff at UPS (Forestside) for making the process of selling my home a 'hassle free experience' in these challenging times.
To ensure that I made the right decision when appointing my estate agent, I invited 3 different estate agents to value my property and meet with me to advise as to the services they offered. From the outset UPS were head and shoulders above the rest. Mr Cooke of Forestside UPS attended well prepared for the appraisal with documents relating to similar properties in the area. He had an abundance of local knowledge as to what amenities that would suit and attract particular purchasers and gave me an idea as what the target market for my home would be.
From the outset of their instruction as my agent I remained confident and secure in the team, in their abilities, in their work and advices. Viewings were organised in a timely fashion and I was given valuable and useful feedback on each occasion.
Despite the downturn the property market - it was not long before a number of parties became interested in my property at which time I was guided through a minefield of considerations. I am grateful to the team at Forestside and Mr Cooke in particular for his diligence, patience and hard work in this regard. I believe he worked above and beyond his duties to ensure that the sale proceeded at ease and I honestly would have been lost without him.
From the date of instruction to the completion I was impressed with the efficiency and professionalism UPS.
Without reservation I recommend them for instruction.
This is the second time I have used Ulster Property Sales at Forestside to sell a property and once again the service experienced was first class. From the outset of meeting with Andrew for a valuation of the house, the preparation of the brochures/advertising, showing possible purchasers the house and being kept fully informed of all outcomes either by telephone and letters I found the staff to be totally professional and diligent in their dealings with myself giving help and advise when any problems or issues arose during the process which was completed successfully late in May. Many thanks.
Just a wee note on behalf of the Wright family to say thanks very much to you and your staff on the sale of my grannies house. You were all extremely helpful and made the process so much easier for us all. We would not hesitate in recommending your services.
We would like to thank you for your professional advice and in-time and friendly communication in the sale of our property at 35 Ballylenaghan Heights. We have been very impressed with the services provided by UPS and we will certainly recommend UPS to our friends in Northern Ireland.
Andrew, Janet and I would like to express our appreciation to you personally for the completed sale of our property at 4 Stirling Avenue, Belfast BT6. We thank you for steering the course of the sale through the sometimes choppy waters of the process. We are especially grateful for the way you kept us up to date with every development as it occurred.
We are aware that the involvement of the Co-ownership scheme can delay the sales process but your optimism and positive attitude kept our confidence high that the sale would get through.
In addition your contact with the buyer, Mr.Bunting, kept us assured that he remained keen to complete the sale. I would also like to thank you for your professional but friendly attitude also helped keep us confident throughout the process.
We would have no hesitation recommending you and Ulster Property Sales to our friends.
All that remains now is to once again thank you for your services and to wish you and UPS every success in the future.
I recently bought 11 Glendale Ave North and would like to commend the team at UPS at Forestside. Andrew, the estate agent was always at hand to answer any queries and to offer support. I also asked for several viewings and Andrew always organised them. Thank you.
Having agreed to sell my house through UPS at Forestside, I was also involved in bidding and eventually purchasing a house also being sold through UPS. I have to say that this enabled the process to flow smoothly, with UPS continually keeping me informed of all developments. They offered my continual advice and guidance that enabled me to make informed decisions on both selling and purchasing. They dealt with all my requests in a prompt, professional fashion and helped me feel very comfortable with the whole process.
Just a quick note to thank you so much for your very efficient sale of my house. I was highly impressed with how quickly it was sold, as I had previously had it up for sale for four months with a different agent and you had it sold in three weeks!
The staff at ups were excellent at keeping me informed of viewings/feedback and you were always honest and realistic in giving advice.
I would highly recommend your services to anyone selling/buying.
This is just a brief note to say thanks to you and your team for your efforts on our recent transactions. As you know we conducted both the sale of our house and the purchase of our new home through UPS Forestside and we were delighted with you and your team's work. Your duties started with prompt, flexible house viewings but then extended into full liaison between both our buyers and the vendors of our new house. This work included sometimes daily communications with surveyors, solicitors and also the vendors/purchasers right up to and beyond moving day, without this the process could have been much more arduous.
We would be happy to recommend your services to any of our friends considering moving house in our area and wish you luck with your continued growth of your business.
We would like to thank UPS for the highly professional, friendly and approachable manner in which they dealt with the sale of our house. UPS kept in regular contact with us, advising and informing us along the way, resulting in a stress free sale!
We wanted to take the opportunity to thank Andrew and the team for the excellent service you provided during the recent listing and sale of our property. We were in a very different situation from your regular clients in that part of this process had to be accomplished from over 3,000 miles away. You were able to accommodate our need for a short time frame and moved things along very efficiently.
As we were not familiar with all the procedures for selling in Belfast, we had to rely on your expertise to walk us through from start to finish. You and your colleagues did not disappoint us. You came to us with a strategy which demonstrated your in depth knowledge of the area and the current market and it concluded in a sale over and above our expectations.
We want to especially thank Conor for the effort he put into the showings and for his patience in explaining things to us as the sale process advanced and keeping us informed about offers as they came in. At the office, Hollie was always willing to help with information and even went out of her way to provide us with last minute "taxi" service when a need arose.
The information brochure that UPS produced was excellent. The photographs and property details were very professional and I'm sure it gave prospective buyers a positive opinion of the house.
We would highly recommend the UPS Forestside team to any prospective seller or purchaser.
To all at UPS Forestside, We'd like to thank you for completing the recent sale of our house. Your knowledge and advice were excellent. Regular updates and great communication between yourselves and us went along way to ensuring a smooth selling experience. We appreciate all the you did for us and wish all the team the very best for the future, We can thoroughly recommend you to anyone thinking of selling their house. Many thanks.
Just a note to express our appreciation to you and your team for all the work you did in securing a tenant for our property. As you know we approached our first venture into the renting market with a little trepidation. The guidance we received from all of you was very helpful and ensured that this was an extremely positive experience for both of us. A big thank you to all of you.
Just to thank you for all your help and advice with the rental of my house.
I wanted to express my gratitude to you and your colleague for helping out with our recent application for 248 Ballylesson Road. Although we have been unsuccessful on this occasion and are extremely disappointed, we feel everything that could be done has been done and are thankful for your professional conduct and handling of our application. It has been very much appreciated. Thanks again.
I think it is safe to say that we never regretted the switch from our old agents to Ulster Property Sales from the outset, with the key stengths being:
As purchasers of a property moving from out of the local area, my husband and I had no prior knowledge of UPS estate agents. We were however pleasantly surprised and very happy to be treated with respect & great professionalism when dealing with UPS. In fact, since we moved in, we have discussed that as and when we move house in the future, we would definitely use UPS to sell our property based on our recent experience of them. UPS are professional, friendly and go out of their way to ensure things move along as quickly as possible with minimal fuss or hassle. We would certainly recommend them to anyone considering an agent to represent their property.
We feel that Lara at the Malone office was exceptional. She provided excellent support and advice throughout the whole process. Lara always kept in touch with us and was always cheery, helpful and always managed to cheer me up! The week before completion Lara and Rachel went beyond the call of duty and managed to pull everything together.
I found Des Turley very helpful and professional throughout the whole process right from the acceptance of our offer to the vendor to exchange of contracts. During this time which was for us as a family extremely stressful the highs and the lows were dealt with very well by one person Des he kept our family sane! I would be very happy to recommend Ulster Property Sales to any of our family or friends wanting to buy or sell a property in the future. I would like to take this opportunity to thank Des for his commitment and hard work over the last few months.
I have been very impressed with the services that the team at Malone have given me regarding selling my property and also buying one. They have been professional throughout and have kept regular contact throughout the whole process. They are a credit to your business and have made the process manageable and stress free. I would certainly recommend Ulster Property Sales Malone branch to anyone buying / selling or renting in the BT9 area.
Paddy It was a pleasure to deal with you, and for your part you went well beyond what I would expect from an agent. I would personally recommend Ulster Property sales to anyone considering selling, you did not simply do a great job.
Following the sale of our family home in Maryville Park I would like to thank you for your advice and guidance. It has been a stressful period but your professional and experienced approach eliminated this considerably.
Thanks to you and your team again for all your help.
Many thanks for all your help in getting the house sold and also for our purchase.
It was a pleasure to deal with all of you.
I would like to thank you for the smooth and efficient manner in which you and your colleagues handled the sale of the property. In particular the inspections and protection provided during the harsh winter were much appreciated. This professionalism helped enormously in reducing the concern, which occurs when one is remote from the situation, as we were. Please extend our thanks to all your colleagues who were involved in the project.
Thanks for your help and advice with Bloomfield Drive but in light of the recent bidding I am withdrawing my offer on the property. I just wanted to say that I have been very impressed with the service that you both have provided and having met with a number of different estate agents you are to be congratulated on your communications and service. Please do let me know if any similar properties come up in East Belfast.
Wishing you an enjoyable 2013!
Deciding to put your property on the market these days is a monstrous decision, you want to get the best Team to represent you and get the property sold, which in this economic climate is a mammoth task.
I shopped around quiet a few Estate Agents, for a few reasons, cost, professionalism, communication skills, friendliness, all these things I took into consideration before making my decision, I put myself in my purchasers shoes, who would make me want to buy the property, who would I feel confidentant in and believe that I was getting the best house for the best price etc.
Without question it was the UPS team at Ballyhackamore, on my first meeting with Peter and Iain I just knew they where the team to sell my property, I felt so comfortable within the office, they where professional, great communicators, they put my mind at ease regarding the economic climate, they where determined, trustworthy and I knew my property would be sold and they would stop at nothing to get the job done.
The communication was first class, they contacted me everyday to give me updates, to ensure me that things where going in the right direction, and to be honest I never doubted it once. My property was sold within months, a great achievement over the winter months in Northern Ireland, but they did it, they fulfilled what they promised to do without question and within a small amount of time.
I have recommended the team to everyone I know, hopefully I can put some business their way, because there is no doubt they are the team to have on your side within today's property market. First Class.
I wanted to take this opportunity to put into writing my thanks to you for all your help in finding a suitable purchaser for my late parent's house, at 5 Springfield Drive Belfast.
I hope that you will show this letter of thanks to your manager, as I would like him to know (if he doesn't already), what an excellent and professional sales executive you are.
As you know, I invited UPS, along with two other local estate agents in Belfast to value my late parent's house, in order to sell the property as quickly as possible for the best possible price as it was forming part of an estate for which I was acting as an administrator.
Under normal circumstances this would have been a fairly easy sale from an estate agents point of view except for the fact that the house was seriously in need of a lot of repair, so ideally we were looking for a developer, and secondly, I live in England, so I needed to find an agent whom I could trust and rely on totally to carry out my instructions.
Gareth you did all of this and more. As for the other estate agents, what can I say? I was given all the normal sales platter along with unrealistic valuations, but what really annoyed me was the fact that they couldn't even be bothered to follow up with either a telephone call or letter to find out what decision I had come to. As a former sales person, I believe that communication should be a priority. I also believe that 'people buy people' and that it doesn't matter how good a company is or how good their product/service may be, if you do not like/trust the person you are dealing with then you will not use that company. From the moment we met you my husband and I both agreed that you would be the agent to sell my parent's house.
You followed up with a telephone call as promised; and kept me informed every step of the way - ringing me every couple of weeks again as promised (and more frequently when needed). When I went off on holiday for two weeks as we were approaching the final stages, you kept in close contact with both parties' solicitors so that when I returned home from holiday we were ready to exchange in a few weeks.
Thank you so very much for all your hard work and support over these last few weeks! Thank you for putting up with us and making our first home purchase possible! We appreciate it!