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UPS Reviews

Searching for ulster property sales reviews? Wondering what people say about us? Find out exactly what our clients have to say about their experience with Ulster Property Sales

Dear Keith

I would like to thank you and your team for your valiant efforts in the sale of 2, Coolehill Crescent. Your staff went over and above at every stage of the process from the initial sale to the very long drawn out final stages.

Heather in particular was fantastic and I am deeply grateful to her for the hand holding she had to do for more weeks than either of us would wish to live through again. She kept in touch, updated me and ensured I was informed throughout- not easy when weeks drag into months.

Selling is difficult at the best of times and this house proved especially challenging but your team cheered and calmed me when I thought all was lost. 

So again a big thank you to the UPS team for your professionalism, enthusiasm and unfailing belief that all would come good in the end. 

Warmest regards 

Colette

Colette G

Hi Keith,

Thank you very much for all your help in selling my father's house.  Was only on the market just over 1 week when it was sold.  I had no hassle at all and all viewing was conducted by you leaving me nothing at all to do.  I dealt a lot with lynzie in your office who I must say is an asset to your company.  Extremely professional and a pleasure to deal with.  

Thanks again for all your advice and help

George

George Kirk

"Things weren't easy with the sale of my house but the team at UPS Glengormley helped me sort out all of the issues untilI I got the sale completed.  Thank you so much for doing such a terrific job.  Tuff stuff sorted. Thanks again."

Susie Ellis

I would like to thank all the friendly and professional staff at UPS Glengormley for the brilliant service they provided when selling my home. 

From the initial valuation with Keith, I was at ease knowing that the sale was in safe hands, especially in the middle of a pandemic when things were up in the air.

Professional photographs were taken and a detailed description was put together with no hassle from the team. 

I was amazed at how quickly the phone calls came flooding through with enquiries and viewings. Each and every one of these were quickly relayed back to me. 

The sale of my home fell through due to mortgage complications from my initial buyer, which left me in a state of panic as i had sale agreed a new home and depended on the sale of my home, to go through with my own purchase. The agent assigned to my sale was Heather, who was absolutely fantastic. Heather quickly reacted and was contacting underbidders to alert them of this, and secure another buyer.

There are no words to describe how friendly, professional and 'on-the-ball' Heather was when dealing with any hiccups that occured throughout the entire process, and putting all the pieces of the jigsaw together. She is an absolute credit to the UPS team. 

Without a doubt, I would be happy to reccomend UPS to family and friends who are looking to Sell/Buy.

Thanks

Greg

Greg Cush

We had been advised against this move by some of our family and friends, who thought it was nigh to impossible at our age and at times it was a struggle, but we were well supported by the team at UPS Ballymena and Jessica Todd our solicitor, who all worked with quiet professionalism in the background, to get this done.

Kate remarked to me as we left Belfast Lough last Wednesday evening, that we should be proud of what we had achieved in a short space of time and I agree with her, for against odds that seemed daunting at the time, a seventy one and a sixty seven year old still managed to pull this off.

Thanks again to all of you,

Harold and Catherine. 

1 Brigadie Gardens

The entire team at UPS stand head and shoulders above their competition.

 From market knowledge to customer care this team have been excellent.  

Particular thank you Graham for your efforts throughout

Peter

Peter Kerr

We can only commend Chris and the team at UPS Ballyhackamore for their professional and friendly service in both the sale of our property and purchase of our new home. Delighted with the perfect home they found for us, the ease of putting our house on the market and their managing our viewings to accommodate our busy schedules.

Bryan & Neil

It’s easy for estate agents to do a great job when a house sale or purchase is straightforward and that was our experience twenty years ago when we sold a house through UPS; friendly, efficient, knowledgeable, approachable. However, they took customer service to a new level with our recent transaction which had many complexities and complications. We cannot thank Peter, Chris and the team enough for the way in which they supported us. They were with us every step of the way, providing expert guidance, friendly advice, and at one stage, a (virtual) shoulder to cry on!  The vast cumulative experience in the team means there’s very little they haven’t seen before and so they are able to fully explore options, navigate through fog, and offer strong, client focused solutions. It’s not an exaggeration to say that we would have been absolutely stuffed without Peter’s calm, steady & professional approach. His inspired suggestion averted almost certain catastrophe and we will be forever grateful. Huge thanks to the whole team.  We will be clients for life!!

Barbara & Donald

This is the second time in the last few years that we have used the services of Keith and the amazing team at UPS Glengormley. From the minute Keith came to value our property to us completing on our sale, everything went as smoothly as possible.  Keith viewed our property under strict Covid guidelines and advised us how we should proceed with viewings. We were informed on all veiwing times and feedback the next day. We had Sale Agreed in a very short period of time and from then the wonderful Lynzi was in constant communication giving us any updates we needed. All of the fantastic team are beyond amazing, they make you feel like a member of the UPS Glengormley family. If you're thinking of moving use UPS you are in safe and professional hands. Karen & Jonathan 

Karen and Jonathan Doherty

I could not thank the Glengormley branch of Ulster Property Sales enough for the efficient and sensitive handling of the sale of my late aunts house. From the initial valuation to completion  through the numerous viewings they dealt with everything superbly. They kept me informed throughout and dealt with liaison with the legal side of things. As I lived some distance away it was great to know they were on hand should anything arise. Thanks a million 

Catherine Kincaid