I would like to thank Ulster Property Sales, Ballyhackamore for their advice and guidance on my journey of buying my first home. The staff at this agency showed me a number of houses before getting me the right house for the agreed price. They moved the current tenants at the property to another appropriate property within their 3 month's notice and referred me to their mortgage advisor when I was experiencing difficulties securing a mortgage on my own. They came through for me again and again and I can safely say I would not be living in my own home without them. I have sent this agency a thank you card and a small gesture to their office but in truth I think they deserve a lot more. Thank you Ulster Property Sales, Ballyhackamore for all of your hard work. I love my house and I love my location. I feel very lucky to have stumbled upon your real estate agency when I first started looking at houses to buy. I wish you all every success in the future. 

Bushra

We had an outstanding experience with Ulster Property Sales, particularly with Pete who dealt with us throughout the process. Not only was he professional and experienced but had a very personal approach which we really appreciated.  

After seeing our dream home on the market earlier that day, we had a viewing of a separate property with Pete in the afternoon where we got chatting. Before the day was out, he had visited our house, given a valuation and 2 days later it was on the market. Within a week we had sale agreed on our dream home and sold our current property! Throughout the entire process we had regular communication via email and phone calls, allowing us to be at ease knowing what stage everything was at. 

This was my second time dealing with Ulster Property Sales having purchased my first house from them and I honestly cannot fault the service I got each time. 

We can only commend Chris and the team at UPS Ballyhackamore for their professional and friendly service in both the sale of our property and purchase of our new home. Delighted with the perfect home they found for us, the ease of putting our house on the market and their managing our viewings to accommodate our busy schedules.

It’s easy for estate agents to do a great job when a house sale or purchase is straightforward and that was our experience twenty years ago when we sold a house through UPS; friendly, efficient, knowledgeable, approachable. However, they took customer service to a new level with our recent transaction which had many complexities and complications. We cannot thank Peter, Chris and the team enough for the way in which they supported us. They were with us every step of the way, providing expert guidance, friendly advice, and at one stage, a (virtual) shoulder to cry on!  The vast cumulative experience in the team means there’s very little they haven’t seen before and so they are able to fully explore options, navigate through fog, and offer strong, client focused solutions. It’s not an exaggeration to say that we would have been absolutely stuffed without Peter’s calm, steady & professional approach. His inspired suggestion averted almost certain catastrophe and we will be forever grateful. Huge thanks to the whole team.  We will be clients for life!!

The team at UPS provided a friendly, sympathetic and professional service at what was a difficult time for the family. Throughout the sale process we were kept regularly updated on the progress of the sale and can unreservedly recommend UPS. 

Guys just a quick message to say thanks for everything you have both done since our house went on the market back in September. Everything went as well as we could have hoped for (apart from the first sale falling through) but we sold very quickly after that little bump. 

I don't plan to be moving again any time soon as the packing and actual moving part was mental but I will have no hesitation in recommending UPS Ballyhackamore to any friends thinking about moving in the future. 

Many thanks to Chris Louise and everyone in UPS.

They were most efficient, professional and helpful, everyone made the whole process very easy for us, nothing was too much trouble they were literally at the end of the phone when we needed them.

Bill and Stella Higginson

My experience with UPS was very positive. Information was passed on quickly and everyone I dealt with was friendly and very quick to respond to any queries. Selling our home was stress free and the team at UPS team were highly professional.

Thanks again!

I’ve found the entire team to be incredibly friendly, knowledgable and approachable right from my first enquiry. UPS are passionate about what they do and their efficiency took a lot of the stress out of the process of selling our home. When viewing properties marketed by UPS, the same level of service carried through. We really appreciated their positive approach and we felt informed and supported every step of the way.