It’s easy for estate agents to do a great job when a house sale or purchase is straightforward and that was our experience twenty years ago when we sold a house through UPS; friendly, efficient, knowledgeable, approachable. However, they took customer service to a new level with our recent transaction which had many complexities and complications. We cannot thank Peter, Chris and the team enough for the way in which they supported us. They were with us every step of the way, providing expert guidance, friendly advice, and at one stage, a (virtual) shoulder to cry on! The vast cumulative experience in the team means there’s very little they haven’t seen before and so they are able to fully explore options, navigate through fog, and offer strong, client focused solutions. It’s not an exaggeration to say that we would have been absolutely stuffed without Peter’s calm, steady & professional approach. His inspired suggestion averted almost certain catastrophe and we will be forever grateful. Huge thanks to the whole team. We will be clients for life!!