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Hi UPS Team
I just wanted to say a massive thank you to you all for both the sale of previous home and purchase of new home. From outset I feel I was kept informed and always knew you were only a call away. This meant a lot to me during the stress of selling and purchasing and calling one of the team always put me at ease. I viewed a great number of houses with UPS and felt you knew what I was after, my price range and were patient and helpful in supporting me in finding our dream home. I couldn't recommend strongly enough due to customer service I received and when things felt they weren't moving I always had a listening ear and advice the other end of the phone. Especial thanks to Keith, Clarke and Lindsay a trio dream team of estate agents.
A satisfied customer
We wanted to take the opportunity to thank Andrew and the team for the excellent service you provided during the recent listing and sale of our property. We were in a very different situation from your regular clients in that part of this process had to be accomplished from over 3,000 miles away. You were able to accommodate our need for a short time frame and moved things along very efficiently.
As we were not familiar with all the procedures for selling in Belfast, we had to rely on your expertise to walk us through from start to finish. You and your colleagues did not disappoint us. You came to us with a strategy which demonstrated your in depth knowledge of the area and the current market and it concluded in a sale over and above our expectations.
We want to especially thank Conor for the effort he put into the showings and for his patience in explaining things to us as the sale process advanced and keeping us informed about offers as they came in. At the office, Hollie was always willing to help with information and even went out of her way to provide us with last minute "taxi" service when a need arose.
The information brochure that UPS produced was excellent. The photographs and property details were very professional and I'm sure it gave prospective buyers a positive opinion of the house.
We would highly recommend the UPS Forestside team to any prospective seller or purchaser.